Returns & Exchanges
At RadioMaster RC, we want you to be fully satisfied with your high-performance radio equipment. If your gear doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all antennas, gimbal protectors, and accessories are included to avoid restocking fees.
- 3.Ship to Our Facility
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the electronics, your refund or exchange will be processed within 5-7 business days to your original payment method.
